Customer satisfaction is important to us at DreamDecor.pk.
Return Eligibility
You may request a return if:
- The product is damaged or defective
- You received the wrong item
Return requests must be made within 2 days of delivery.
Return Conditions
To qualify for a return:
- Product must be unused
- Product must be in original packaging
- Proof of purchase must be provided
Non-Returnable Items
The following items cannot be returned:
- Used products
- Customized items
- Items damaged due to misuse
Refund Process
Once we receive and inspect the returned item:
- Refunds may take 5–7 working days
- Refund will be processed via bank transfer or store credit
Return Shipping
If the mistake is from our side, DreamDecor.pk will cover return shipping.
How to Request a Return
Email us with your order details and photos of the issue.
Email: dreamdecorpk7@gmail.com
